Problems with camera being "in use" after 2-3 Google Meet meetings

When I use Google Meet, after 2-3 meetings, I can't join another one unless I restart Firefox completely. This has happened frequently. Just now, I couldn't have my lapt… (czytaj dalej)

When I use Google Meet, after 2-3 meetings, I can't join another one unless I restart Firefox completely. This has happened frequently.

Just now, I couldn't have my laptop unlock with facial recognition because the camera was "in use". There was no other use of the camera, than Google Meet run in Firefox.

I'd like some support for being able to fix this myself without restarting the browser, or, to submit this as a bug to get fixed in the software.

Pytanie zadane przez do-the-thing 1 godzinę temu

Issues with video performance

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it wi… (czytaj dalej)

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

Pytanie zadane przez StarlightShadows 5 dni temu

Ostatnia odpowiedź udzielona przez StarlightShadows 3 godziny temu

Open a map in Google Maps instead of Apple Maps

Firefox 115.15esr iMac with MacOS 10.13.6 (Max allowed) How do I change Firefox to give an option to open a map in Google Maps. All I'm given is Apple Maps … (czytaj dalej)

Firefox 115.15esr iMac with MacOS 10.13.6 (Max allowed)

How do I change Firefox to give an option to open a map in Google Maps. All I'm given is Apple Maps

Pytanie zadane przez romad 5 godzin temu

Why suddenly cant I click on links? Why arent websites loading when links are clicked? Why arent pages loading on websites?

Why suddenly cant I click on links? Why arent websites loading when links are clicked? Why arent pages loading on websites? This happened within the last 72 hours. … (czytaj dalej)

Why suddenly cant I click on links? Why arent websites loading when links are clicked? Why arent pages loading on websites? This happened within the last 72 hours.

Pytanie zadane przez lisacatara 5 godzin temu

Connection to Comcast server has suddenly started failing. I can't download my email

Four months ago, I tried to change a POP3 account to an IMAP account. That didn't work, but when I returned the settings to their POP3 configurations, I stopped being ab… (czytaj dalej)

Four months ago, I tried to change a POP3 account to an IMAP account. That didn't work, but when I returned the settings to their POP3 configurations, I stopped being able to get email from that account on Thunderbird. I would see, in the wee progress bar at the bottom, the confirmation that Thunderbird was reaching out to Comcast, which said [username@]comcast.net: Host contacted, sending login information. It would sit in that condition for a few minutes and then send the error message "Login to account "[username@comcast.net" failed. Login to server mail.comcast.net with username [username@comcast.net] failed. That error message offers me the options to enter a new password (which I tried once, but it made no difference at all), to cancel, or to retry. Retry gets exactly the same response, and cancel closes the error message until Thunderbird tries to go fetch mail again.

I had assumed that I'd made a hash of the IMAP/POP3 configurations, and sucked it up, using Comcast's far inferior webmail system. My other two Comcast accounts worked perfectly, connecting to Comcast's mail servers and downloading my emails. Until yesterday. Now, even though I've changed nothing at all, I am suddenly getting the login failed error message for all three of my Comcast accounts. All three accounts are accessible through the webmail.

I would LOVE some advise on how to persuade Thunderbird to resume talking with Comcast.

Pytanie zadane przez Helen Whatley 3 dni temu

Ostatnia odpowiedź udzielona przez Helen Whatley 8 godzin temu

Firefox freezes on Windows 11

Firefox has started freezing my computer for no reason. At first I thought it was MS trying to get me to reboot so they could install updates, but when I did a hard shutd… (czytaj dalej)

Firefox has started freezing my computer for no reason. At first I thought it was MS trying to get me to reboot so they could install updates, but when I did a hard shutdown and restart, it wasn't. I couldn't use the mouse or keypad.

Nothing on the keyboard worked.

I have my keyboard plugged into a multi-usb adapter, so I tried unplugging it and plugging it into another usb slot, but that didn't work either.

This is an intermittent problem. FF will work fine for weeks or months, then suddenly, it does this.

I've switched to a new profile already, so that's not it.

Is this a new bug? Please don't answer me by suggesting I do things I've already done. TYVM

Pytanie zadane przez D A 8 godzin temu

thunderbird 128 crashes when MacBook wakes up from sleep

I am running Thunderbird 128.2.3esr (64-bit) on a MacBook Pro M2 running Sequoia 15.0. When the MacBook goes to sleep with TB open, TB will not restart successfully when … (czytaj dalej)

I am running Thunderbird 128.2.3esr (64-bit) on a MacBook Pro M2 running Sequoia 15.0. When the MacBook goes to sleep with TB open, TB will not restart successfully when the MacBook wakes up. Instead, the spinning multicolored circle appears, and in order to get into TB again I first have to Force Quit it. Once that's done, it reopens normally after the crash report is sent to Apple. This also happened for TB 128 with the previous macOS Sonoma. How can I avoid this?

Thanks for your help.

John E Anderson

Pytanie zadane przez doctorjah 8 godzin temu

Incomplete website links when accessing the site using Firefox. Have to access via Chrome to get complete website links.

I'm having increasing difficulty with incomplete website links/information when accessing websites using Firefox. The website landing page will display and appear to be … (czytaj dalej)

I'm having increasing difficulty with incomplete website links/information when accessing websites using Firefox. The website landing page will display and appear to be normal, but it will not display some information or links to go to other information within the site. I have to us Chrome as the browser in order to get the links/information I need. I suspect this is due to the website programming changing and they are not providing Firefox with the needed information to allow users to view the changed website programming. The problem presents itself when I'm unable to follow a directive from the company whose website I've accessed. The screen display in Firefox does not match the screen display in Chrome. Only the Chrome screen provides the information/functionality I need. I hope you can provide me with a solution to this problem because I prefer to us Firefox as my default browser. Thank you, Bob Buck, bobbuck999@gmail.com

Pytanie zadane przez Bob Buck 10 godzin temu

Strange duplicate folders appearing spontaneously in Local Folders

Spontaneous appearance of new folders among Local Folders: Another Thunderbird user, a member of our computer club, has experienced a strange event in his TB folder stru… (czytaj dalej)

Spontaneous appearance of new folders among Local Folders:

Another Thunderbird user, a member of our computer club, has experienced a strange event in his TB folder structure. He regularly saves incoming emails to his Local Folders (from one or other of two IMAP accounts). Recently he has found that new folders have appeared spontaneously among his Local Folders, usually bearing the name of an existing folder with name suffixed with "- 1" then "- 2", as in "<oldname> - 1". One folder seemed to be a copy of an old folder including most of its contents; others have had only one, or no contents.

Host OS is Windows 10. Our member has Version 128 of TB with automatic updating. We have replaced his Profile (by renaming the old Profile) but the problem has returned. At the return one of the new folders has a name of this form: "<Personal name of friend>.msf.compact - backup".

Has anyone else seen this behaviour? What might be the cause? Do we need to uninstall and reinstall Thunderbird to cure this sickness?

(Our computer club is Melbourne PC User Group, Australia.)

Pytanie zadane przez Harry A Lewis 11 godzin temu

High Processor Usage with Thunderbird 115 Window Closed (Mac OS 10.13.6)

This is a continuation of a problem I reported earlier... https://support.mozilla.org/en-US/questions/1442170 Updating to version 115.9 did not solve the problem. Today… (czytaj dalej)

This is a continuation of a problem I reported earlier... https://support.mozilla.org/en-US/questions/1442170

Updating to version 115.9 did not solve the problem. Today I updated to 115.10.1 and the problem persists. Thunderbird is also recommending that I update to version 116, but I don't even see that listed on the Mozilla web page for the change logs.

Thunderbird 115.10.1, Mac OS 10.13.6, iMac 20-in Early 2008 model.

I can open Thunderbird and check mail in multiple accounts. If I close the Thunderbird window (but leave the app running), CPU usage will eventually jump up to more than 100%. It does not happen right away, but could take 10 minutes or so. Currently it is at 115% processor usage. If I open the Thunderbird window again, the processor usage drops to under 8%, then drops again to below 0.4%.

Pytanie zadane przez John Gilbert 1 tydzień temu

Ostatnia odpowiedź udzielona przez John Gilbert 11 godzin temu

Thunderbird windows too big for screen

I was trying to help a friend set up her Gmail account in Thunderbird and after putting in all the settings, a window popped up asking me to allow Thunderbird to access G… (czytaj dalej)

I was trying to help a friend set up her Gmail account in Thunderbird and after putting in all the settings, a window popped up asking me to allow Thunderbird to access Gmail, but the button to select allow was at the bottom of the window, below the bottom of my screen, and there was no way to scroll all the way down. I also was unable to make the window smaller. So I was unable to set up the account.

I figured this was a problem caused by Google, because I had set up an account with another provider (Sonic) without trouble. But when I tried to work with the address book for that account, I ran into problems with the Thunderbird window being too wide for the screen, and it was very difficult to access buttons there too. I had to move the entire window sideways off the screen, and extend the window even further to find the edit button. I never did find a save button that I assume is on the bottom of that window.

On my own system I still use a very old version of Thunderbird, and never run into such problems, but this newest version that I downloaded a few days ago looks and functions quite different. Also my friend is on a Mac, and my own system is a PC, so perhaps the Mac version functions differently than the one for PC?

I would appreciate any insight to adjust the windows to a workable size on the screen, and to set up my friend's Gmail account.

Thanks so much.

Pytanie zadane przez Isis4 12 godzin temu

Video playback causing GPU crash

For a while now every so often when watching youtube (mostly) firefox causes my PC to crash. Normally with video and audio dying and repeating the last second of sound ov… (czytaj dalej)

For a while now every so often when watching youtube (mostly) firefox causes my PC to crash. Normally with video and audio dying and repeating the last second of sound over and over robotically until the PC restarts. Sometimes I can still hear audio playing fine but video has frozen and I can still click to pause and unpause a video until it eventually locks up 5-10 seconds later. Sometimes it is completely locked up straight away. Some other occasions I can move the mouse for a bit but the screen is frozen and my mouse drags along dead pixels. It appears to be something to do with the graphics card (nvidia Geforce RTX 4060) but it is only ever activated by watching video, it never happens when playing games with firefox open. It has happened in some instances outside of video or youtube but was just after a video or with one playing on the side. It is 95% due to watching youtube and if not, firefox is always open when it happens.

Firefox is up to date as well as nvidia drivers. I even tried re-installing drivers fresh by removing old ones and re-adding and nothing. It will be an issue that will go away for a week or two or more, and not happen for a long time, and then out of nowhere starts happening again. Sometimes immediately after restarting and re-watching the same video again within seconds. Multiple times in one hour in some cases. Then other times it doesn't happen for weeks, almost as if whenever I update drivers or firefox, thats when it happens more, then as time goes on it goes away.

Any help would be great.

Thanks.

Pytanie zadane przez cokedaz 16 godzin temu

Server down issue in the app

Due to the technical issues the server is unable to connect. Sorry for the inconvenience happened right now and we will recover this issue very shortly. Our technical tea… (czytaj dalej)

Due to the technical issues the server is unable to connect. Sorry for the inconvenience happened right now and we will recover this issue very shortly. Our technical team is working on it, kindly give us some time and it will be rectified very soon. And thank for your patience.

Pytanie zadane przez Karthikeyan R 18 godzin temu

Lost folder

Another lost folder story. I have computer backups going back for 6 months so I can reinstall my lost profile which has the lost folder. My question is how do I extract t… (czytaj dalej)

Another lost folder story. I have computer backups going back for 6 months so I can reinstall my lost profile which has the lost folder. My question is how do I extract that folder from my profile from the back up so that when I reinstall my current profile I can add (or whatever) the lost folder?

Pytanie zadane przez keithinoz1 22 godziny temu

Ostatnia odpowiedź udzielona przez keithinoz1 19 godzin temu

Excessive log entries with snap package on Ubuntu 24.04

My `dmesg` is flooded with entries that are the following: 184252.870968] audit: type=1400 audit(1727667776.986:1099): apparmor="DENIED" operation="symlink" class="file"… (czytaj dalej)

My `dmesg` is flooded with entries that are the following:

184252.870968] audit: type=1400 audit(1727667776.986:1099): apparmor="DENIED" operation="symlink" class="file" profile="snap.firefox.firefox" name="/dev/char/195:254" pid=346183 comm="CanvasRenderer" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000 [185202.435844] audit: type=1400 audit(1727668726.504:1100): apparmor="DENIED" operation="symlink" class="file" profile="snap.firefox.firefox" name="/dev/char/195:255" pid=348784 comm="glxtest" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000


There was a previous (years old) thread with similar complaints, but a different AppArmor log. The resolution seems to be to sidestep snap, but my impression is that Canonical has made that harder and harder.

Pytanie zadane przez jrainier 20 godzin temu

All my Tabs are crashing.

All my Tabs are crashing. It began a few days ago. A pop up with the option to refresh my tab or all my Tabs pops up, but neither of them help. The browser is not usable.… (czytaj dalej)

All my Tabs are crashing. It began a few days ago. A pop up with the option to refresh my tab or all my Tabs pops up, but neither of them help. The browser is not usable. Please help.

Pytanie zadane przez gmims1 1 dzień temu