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I had a folder called Documents which I used to store important emails, somehow that folder disappeared and I now have one called Documents-1. I did not make any changes and the only thing I recalled doing was compacting the folders just to get rid of the obnoxious prompt that was constantly appearing offering to compact the folders. The new folder only contains I would say one third of what I had in the previous folder. Did it get erased ? does any one know where I can find such folder ?

Possibly related to my general opengpg+smartcard configuration see Separate ticket because the call stacks are quite different.

openpgp: Cannot decrypt message. decryption.sys.mjs:528:16 openpgp: Decrypted; key=, plainText= decryption.sys.mjs:316:14 openpgp: Extra decryption details: {"encryptedTo":{"myRecipKey":{},"allRecipKeys":[{"keyId":"B8DE03DA7CEA42B2","primaryKeyId":"A9CB8CB214D427B2"},{"keyId":"B8DE03DA7CEA42B2","primaryKeyId":"A9CB8CB214D427B2"}]},"packetDump":":armored input\n

off 0: packet header 0xc1c14c (tag 1, len 524)\n

Public-key encrypted session key packet\n

   version: 3\n
   key id: 0xb8de03da7cea42b2\n
   public key algorithm: 1 (RSA (Encrypt or Sign))\n
   encrypted material:\n
       rsa m: 4095 bits\n

off 527: packet header 0xc1c14c (tag 1, len 524)\n

Public-key encrypted session key packet\n

   version: 3\n
   key id: 0xb8de03da7cea42b2\n
   public key algorithm: 1 (RSA (Encrypt or Sign))\n
   encrypted material:\n
       rsa m: 4090 bits\n

off 1054: packet header 0xd2c156 (tag 18, len 534)\n

Symmetrically-encrypted integrity protected data packet\n \n "} decryption.sys.mjs:331:16

I am using Thunderbird 115.15.0 (64-bit) on openSUSE Thundebird. This is the KDE version. I have verified that it fails with both the Wayland and X11 versions.

Why I try to print an email, the Print Dialog appears with the circular animation and the message "Preparing Preview." It then hangs in a loop. The only way to stop it is to use the System Monitor to Kill Thunderbird.

This is a serious problem as there are emails that need to be printed and there is no convenient way to print them otherwise.

128.1.1esr (64-bit) Windows

e2ee configured to use external openpgp private key for smartcard.

Getting the following errors in the debug console when signing and encrypting a message.

EnigmailFuncs.sync() failed result: Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working

   encryptAndOrSign chrome://openpgp/content/modules/RNP.sys.mjs:3758
   encryptMessageStart chrome://openpgp/content/modules/encryption.sys.mjs:407
   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:442
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

funcs.sys.mjs:492:17

Error: encryptMessageStart FAILED: undefined mimeEncrypt.sys.mjs:455:15

   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:455
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804

mailnews.send: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "encryptMessageStart FAILED: undefined" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]'[JavaScript Error: "encryptMessageStart FAILED: undefined" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]' when calling method: [nsIMsgComposeSecure::finishCryptoEncapsulation]

   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

MessageSend.sys.mjs:125:32

   createAndSendMessage resource:///modules/MessageSend.sys.mjs:125

mailnews.send: Sending failed; , exitCode=2153185313, originalMsgURI= MessageSend.sys.mjs:319:32

   fail resource:///modules/MessageSend.sys.mjs:319
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:133

Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working RNP.sys.mjs:3758:15

Screenshot of config editor for "openpgp" attached.

PATH contains C:\Program Files (x86)\Gpg4win\bin_64 C:\Program Files (x86)\Gpg4win\..\GnuPG\bin

``` PS C:\Program Files (x86)\Gpg4win> ls bin

   Directory: C:\Program Files (x86)\Gpg4win\bin

Mode LastWriteTime Length Name

d---- 8/31/2024 7:21 PM data d---- 8/31/2024 7:21 PM iconengines d---- 8/31/2024 7:21 PM imageformats d---- 8/31/2024 7:21 PM platforms d---- 8/31/2024 7:21 PM plugins d---- 8/31/2024 7:21 PM printsupport d---- 8/31/2024 7:21 PM styles d---- 8/31/2024 7:21 PM translations -a--- 3/11/2024 6:17 AM 73216 gpg-error.exe -a--- 3/11/2024 6:17 AM 548864 gpgex.dll -a--- 8/31/2024 7:21 PM 242 gpgme-chrome.json -a--- 8/31/2024 7:21 PM 242 gpgme-edge.json -a--- 3/11/2024 6:17 AM 121344 gpgme-json.exe -a--- 8/31/2024 7:21 PM 221 gpgme-mozilla.json -a--- 3/11/2024 6:22 AM 65024 gpgme-w32spawn.exe -a--- 3/11/2024 6:18 AM 3059200 gpgol.dll -a--- 3/11/2024 6:17 AM 304128 gpgolconfig.exe -a--- 3/11/2024 6:18 AM 252928 gpgolkeyadder.exe -a--- 3/11/2024 6:18 AM 1018880 iconv.dll -a--- 3/11/2024 6:18 AM 116736 intl.dll -a--- 3/11/2024 6:18 AM 4981760 kleopatra.exe -a--- 3/11/2024 6:18 AM 153088 libassuan-0.dll -a--- 3/11/2024 6:18 AM 856576 libfreetype.dll -a--- 3/11/2024 6:22 AM 132096 libgcc_s_dw2-1.dll -a--- 3/11/2024 5:50 AM 0 libgcc_s_sjlj-1.dll -a--- 3/11/2024 6:18 AM 241664 libgpg-error-0.dll -a--- 3/11/2024 6:18 AM 404480 libgpgme-11.dll -a--- 3/11/2024 6:18 AM 429568 libgpgmepp-6.dll -a--- 3/11/2024 6:18 AM 513024 libical.dll -a--- 3/11/2024 6:18 AM 116224 libicalss.dll -a--- 3/11/2024 6:18 AM 114688 libicalvcal.dll -a--- 3/11/2024 6:18 AM 1018880 libiconv-2.dll -a--- 3/11/2024 6:18 AM 116736 libintl-8.dll -a--- 3/11/2024 6:18 AM 339456 libjpeg-9.dll -a--- 3/11/2024 6:18 AM 289280 libKF5Archive.dll -a--- 3/11/2024 6:18 AM 335360 libKF5Bookmarks.dll -a--- 3/11/2024 6:18 AM 1041408 libKF5CalendarCore.dll -a--- 3/11/2024 6:19 AM 281088 libKF5Codecs.dll -a--- 3/11/2024 6:19 AM 278528 libKF5Completion.dll -a--- 3/11/2024 6:19 AM 510976 libKF5ConfigCore.dll -a--- 3/11/2024 6:19 AM 172032 libKF5ConfigGui.dll -a--- 3/11/2024 6:19 AM 463360 libKF5ConfigWidgets.dll -a--- 3/11/2024 6:19 AM 788992 libKF5CoreAddons.dll -a--- 3/11/2024 6:19 AM 72192 libKF5Crash.dll -a--- 3/11/2024 6:19 AM 195072 libKF5GuiAddons.dll -a--- 3/11/2024 6:19 AM 389120 libKF5I18n.dll -a--- 3/11/2024 6:19 AM 313360 libKF5IconThemes.dll -a--- 3/11/2024 6:19 AM 356864 libKF5ItemModels.dll -a--- 3/11/2024 6:19 AM 258048 libKF5ItemViews.dll -a--- 3/11/2024 6:19 AM 134656 libKF5JobWidgets.dll -a--- 3/11/2024 6:19 AM 1828864 libKF5KIOCore.dll -a--- 3/11/2024 6:19 AM 206336 libKF5KIOGui.dll -a--- 3/11/2024 6:19 AM 700416 libKF5KIOWidgets.dll -a--- 3/11/2024 6:19 AM 439296 libKF5Parts.dll -a--- 3/11/2024 6:19 AM 797184 libKF5Service.dll -a--- 3/11/2024 6:20 AM 804864 libKF5Solid.dll -a--- 3/11/2024 6:20 AM 235008 libKF5SonnetCore.dll -a--- 3/11/2024 6:20 AM 217088 libKF5SonnetUi.dll -a--- 3/11/2024 6:20 AM 302080 libKF5TextWidgets.dll -a--- 3/11/2024 6:20 AM 180736 libKF5ThreadWeaver.dll -a--- 3/11/2024 6:20 AM 1527808 libKF5WidgetsAddons.dll -a--- 3/11/2024 6:20 AM 208896 libKF5WindowSystem.dll -a--- 3/11/2024 6:20 AM 1053696 libKF5XmlGui.dll -a--- 3/11/2024 6:20 AM 103936 libkleopatraclientcore.dll -a--- 3/11/2024 6:20 AM 45568 libkleopatraclientgui.dll -a--- 3/11/2024 6:20 AM 1613312 libKPim5Libkleo.dll -a--- 3/11/2024 6:20 AM 73728 libKPim5Mbox.dll -a--- 3/11/2024 6:20 AM 365056 libKPim5Mime.dll -a--- 3/11/2024 6:20 AM 350208 libKPim5MimeTreeParserCore.dll -a--- 3/11/2024 6:20 AM 142848 libKPim5MimeTreeParserWidgets.dll -a--- 3/11/2024 6:20 AM 1165824 libOkular5Core.dll -a--- 3/11/2024 6:20 AM 449024 libopenjp2.dll -a--- 3/11/2024 6:21 AM 376832 libpcre2-16.dll -a--- 3/11/2024 6:21 AM 273920 libpng16-16.dll -a--- 3/11/2024 6:21 AM 3136512 libpoppler-130.dll -a--- 3/11/2024 6:21 AM 518656 libpoppler-qt5-1.dll -a--- 3/11/2024 6:21 AM 1432064 libqgpgme-15.dll -a--- 3/11/2024 6:23 AM 1848832 libstdc++-6.dll -a--- 3/11/2024 6:21 AM 571392 libtiff.dll -a--- 3/11/2024 6:23 AM 62448 libwinpthread-1.dll -a--- 3/11/2024 6:17 AM 45582 md5sum.exe -a--- 3/11/2024 6:21 AM 294400 okular.exe -a--- 3/11/2024 6:21 AM 189440 overlayer.exe -a--- 3/11/2024 6:21 AM 107520 paperkey.exe -a--- 3/11/2024 6:21 AM 111104 pinentry-w32.exe -a--- 3/11/2024 6:21 AM 175104 pinentry.exe -a--- 8/31/2024 7:21 PM 101 qt.conf -a--- 3/11/2024 6:21 AM 6471664 Qt5Core.dll -a--- 3/11/2024 6:21 AM 7576048 Qt5Gui.dll -a--- 3/11/2024 6:21 AM 1414128 Qt5Network.dll -a--- 3/11/2024 6:21 AM 353776 Qt5PrintSupport.dll -a--- 3/11/2024 6:21 AM 352240 Qt5Svg.dll -a--- 3/11/2024 6:21 AM 6725104 Qt5Widgets.dll -a--- 3/11/2024 6:21 AM 258544 Qt5WinExtras.dll -a--- 3/11/2024 6:22 AM 260592 Qt5Xml.dll -a--- 3/11/2024 6:22 AM 236544 resolver.exe -a--- 3/11/2024 6:22 AM 358400 scute.dll -a--- 3/11/2024 6:23 AM 60416 sha1sum.exe -a--- 3/11/2024 6:23 AM 56320 sha256sum.exe -a--- 3/11/2024 6:22 AM 143360 zlib1.dll

PS C:\Program Files (x86)\Gpg4win> ls "C:\Program Files (x86)\Gpg4win\bin_64"

   Directory: C:\Program Files (x86)\Gpg4win\bin_64

Mode LastWriteTime Length Name

-a--- 3/11/2024 6:22 AM 504304 gpgex.dll -a--- 3/11/2024 6:22 AM 128496 gpgme-json.exe -a--- 3/11/2024 6:22 AM 65024 gpgme-w32spawn.exe -a--- 3/11/2024 6:22 AM 2900976 gpgol.dll -a--- 3/11/2024 6:22 AM 158192 libassuan-0.dll -a--- 3/11/2024 6:22 AM 252912 libgpg-error-0.dll -a--- 3/11/2024 6:22 AM 420848 libgpgme-11.dll -a--- 3/11/2024 6:22 AM 418800 libgpgmepp-6.dll -a--- 3/11/2024 6:23 AM 66544 libwinpthread-1.dll

PS C:\Program Files (x86)\Gpg4win> ```

Is there something more I need to do to "enable GPGME"?

I want to migrate from Thunderbird 52.9.1 on an old Win7 PC to a fresh install of Thunderbird 78.13 on a new Win10 PC. Both PCs are 64-bit. I use POP, not IMAP.

Because Tbird v52 on Win7 was incrementally upgraded from Tbird v2 through the years I would prefer to start with a fresh Tbird 78.13 on Win10 and then migrate over the mail and address book from v52 on Win7 to v78 on Win10. After I have completed migrating to v78.13 on the Win 10 PC and all appears to be working well I will proceed with upgrades to a more current version.

The migration process seems fairly straightforward except that I am aware the format for the address book changed with v78(?).

Do I need to do anything 'special' to migrate the address book from v52 into v78 and have it function properly?

Will an export from v52 and then an import into v78 perform whatever format conversions are necessary for the address book to work on v78?

Will a straight copy of the v52 address book file pasted into v78 work properly?

Or is there something else I need to do?

Thanks!

Hello We use Thunderbird for our emails with a zimbra provider,

The problem is that when we're away and teleworking, our teams use webmail and thunderbird's tags don't really go back up to the zimbra server.

(they're displayed but we can't manage them: they don't appear in zimbra's tags/labels menu) 

and conversely, zimbra's tags don't go back down to thunderbird at all.

This is very annoying because we have a group mailbox where the tags are used to divide up the work and when we're away in webmail mode, it's impossible to find our mail.

does anyone have a clue?

we've already customized the pref.js file to tune the tags between each machine, so i'm thinking there must be a command in "pref.js" that lets you create tags recognized by the server and vice versa.

thanks for your insight 

PS: we can compensate the solution.

One of my email addresses, info@guninstructor.com, is used to communicate to and from students on my website. Suddenly, the registration forms received now have Asian characters instead of English in the "To" and "From" header spaces. If I print out the registration form, the Asian characters change to English. If I try a test email from one of my other email addresses to the info address, when I enter the info address in the "To" space, the memory automatically changes the address to the Asian characters for the name but not for the actual email address. My saved registration form emails dating all the way back to 2018 were also changed to the Asian character "To" and "From" header spaces. These were all previously English.

Is this some type of malware? Is it in my Firefox/Thunderbird program or is it in my website programming? My website is Word Press and is current and maintained.

Thank you in advance for your time and effort. This is mystifying to me.

This is the second time this has happened. I clicked the Get Messages button in Thunderbird and it said there were no messages - I knew there had to be some. So I shut down Thunderbird and restarted it. Again tried Get Messages. This time a notification popped up saying something about not being able to access the inbox because it was being used by something else. I clicked OK in that notification and then it immediately started downloading messages, counting up to 27 - everything looked normal. However, nothing appeared in the inbox. Unfortunately, I had the pop3 setup to delete messages from the server once downloaded (I have since changed that), so when I checked the server, there was nothing there. So it appears that everything worked as expected except that the messages did not appear in the inbox. I checked other folders and do not see them. Where could they have gone? And more importantly, is there any chance I can get them? Regards, Dave

Since installing Norton Anti-Virus, I ALWAYS have to "Confirm Security Exception". I have checked the box for 'Permanetly store this exception", but it makes no difference. Any ideas why - and how to correct.

Hi, I have Norton360 as an anti-virus. When I( try to get messages, I get the attached Norton response. Checking with Google for a solution, I learned that my anti-virus package was involved, so I uninstalled Norton. I then got the attached Windows Defender message. With both package giving approximately the same message, and seeing the certificate with a June date, which is when the problem started, I wonder if the problem could be due to obsolete data remaining in Thunderbird. What do you suggest I try?

From today there is an error on the out send email. Incoming email is ok. No server setting are changed. I used it form many years. anyway I check smtp and is ok, I try also on other account and it work. Only for this account don't work and the setting are the same. Message of error is immediate, after stay to try to save it and then go in crash. I send screenshot

Previously, my view of the Inbox folder displayed all messages, with the message header plus the message body contents. Now, some (but not all) messages display just the header but not the message body, and when I select the messages, the focus indicates that TB is viewing a different (usually the immediately-preceding) message, and NO contents/body are visible. I have tried to find out what is in the non-displayed message, and to force TB to focus on the offending message, but have had no success. From the message subject and header, some of these messages are important to me. How can I force TB to display them like it does the other messages. NOTE: Nothing in the message header indicates the messages with this problem are any different from the messages that are properly displayed.

In a foolish attempt to quickly reorganize, I moved a VITAL folder from Local Folders to a n EMail Account folder. I have done this a couple of times before over the years without problems but never with this large of a folder. Foolishly, I trusted the process and DID NOT DO A BACKUP first. (You would think I would have learned after 40+ years not to trust past experience, only Backups.)

After the move, the original folder remains but is empty and the new folder contains less than 95% of the original contents. Is there ANY recover process available? The old Thunderbird used to just tag deleted and moved contents until you compacted the data so you could manually recover.

Does such an option exist?

Any ideas or suggestions would be GREATLY appreciate as this is a folder containing communications associated with a Non-Profit for which I am the Chair. Client mode is off-line and all mail is downloaded from the Server at each check so the Mail Server is not an option.

Thanks in advance for any morsels of wisdom... Besides BACKUP!

Version: 128.2.3esr (64-bit) on Windows 11 Click on an open tab (other than main inbox tab) and Thunderbird partially minimalises, showing only a small part of the thunderbird screen.

Clicking on a email in the email receive list and instead of the body of the email apprearing in the view window, it opens in a new tab

Highlight more than 2 or 3 messages in the email list to action them and before I can, they all open. It is impossible to select a series of emails to delete, move or tag them because after 2 or 3 they all open. Closing all the open tabs then leaves the emails highlighted and I can then perform whatever action I need, but this is strange new behavaiour. In fact all 4 issues are new.

Clicking on the down arrow on the keyboard does not always move the cursor to the next email in the list. Can anyone suggest a solution please? Michael

For the last couple weeks I have been unable to rename, delete, add to, or edit my email storage folders under any of my email pop accounts. I have not made any changes to the set up during this time. Only TB upgrades.

I CAN move email messages into and out of the folders. No problem there. I can also receive and send emails with no problem.

I have 128.2esr(64-bit) running on the latest Windows. This problem occurs on both my laptop and desktop.

Hello,

Even though [replied in another similar thread] that I have the same issue, I'm making another one 'cause it seems pretty dead.

Since ver 128 Nebula, some mails (sorted in a labeled folder) appear totally white / blank and I don't know why. They appear perfectly fine when viewed from my provider's webmail service (Gandi SOGo), but not in Thunderbird. But here's the thing: they appear fine from the sent folder after I replied to them (via the webmail).

I've already tried restarting in safe mode with all modules disabled, to no success.

I am testing a private POP3 mail server, so I set up an account in Thunderbird for it. I set it to check for email every minute.

I have since shut the server down, but Thunderbird is giving me no warning that it is unable to fetch new messages for the account, which I find surprising.

What is the expected behaviour?