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Spontaneous appearance of new folders among Local Folders:

Another Thunderbird user, a member of our computer club, has experienced a strange event in his TB folder structure. He regularly saves incoming emails to his Local Folders (from one or other of two IMAP accounts). Recently he has found that new folders have appeared spontaneously among his Local Folders, usually bearing the name of an existing folder with name suffixed with "- 1" then "- 2", as in "<oldname> - 1". One folder seemed to be a copy of an old folder including most of its contents; others have had only one, or no contents.

Host OS is Windows 10. Our member has Version 128 of TB with automatic updating. We have replaced his Profile (by renaming the old Profile) but the problem has returned. At the return one of the new folders has a name of this form: "<Personal name of friend>.msf.compact - backup".

Has anyone else seen this behaviour? What might be the cause? Do we need to uninstall and reinstall Thunderbird to cure this sickness?

(Our computer club is Melbourne PC User Group, Australia.)

This is a continuation of a problem I reported earlier... https://support.mozilla.org/en-US/questions/1442170

Updating to version 115.9 did not solve the problem. Today I updated to 115.10.1 and the problem persists. Thunderbird is also recommending that I update to version 116, but I don't even see that listed on the Mozilla web page for the change logs.

Thunderbird 115.10.1, Mac OS 10.13.6, iMac 20-in Early 2008 model.

I can open Thunderbird and check mail in multiple accounts. If I close the Thunderbird window (but leave the app running), CPU usage will eventually jump up to more than 100%. It does not happen right away, but could take 10 minutes or so. Currently it is at 115% processor usage. If I open the Thunderbird window again, the processor usage drops to under 8%, then drops again to below 0.4%.

I was trying to help a friend set up her Gmail account in Thunderbird and after putting in all the settings, a window popped up asking me to allow Thunderbird to access Gmail, but the button to select allow was at the bottom of the window, below the bottom of my screen, and there was no way to scroll all the way down. I also was unable to make the window smaller. So I was unable to set up the account.

I figured this was a problem caused by Google, because I had set up an account with another provider (Sonic) without trouble. But when I tried to work with the address book for that account, I ran into problems with the Thunderbird window being too wide for the screen, and it was very difficult to access buttons there too. I had to move the entire window sideways off the screen, and extend the window even further to find the edit button. I never did find a save button that I assume is on the bottom of that window.

On my own system I still use a very old version of Thunderbird, and never run into such problems, but this newest version that I downloaded a few days ago looks and functions quite different. Also my friend is on a Mac, and my own system is a PC, so perhaps the Mac version functions differently than the one for PC?

I would appreciate any insight to adjust the windows to a workable size on the screen, and to set up my friend's Gmail account.

Thanks so much.

I am running Thunderbird 128.2.3esr (64-bit) on a MacBook Pro M2 running Sequoia 15.0. When the MacBook goes to sleep with TB open, TB will not restart successfully when the MacBook wakes up. Instead, the spinning multicolored circle appears, and in order to get into TB again I first have to Force Quit it. Once that's done, it reopens normally after the crash report is sent to Apple. This also happened for TB 128 with the previous macOS Sonoma. How can I avoid this?

Thanks for your help.

John E Anderson

Since the big upgrade in July(?), two things happen:

1. When I open Thunderbird, it shows "No messages found" before it loads my folders. 2. More frustratingly, after I send a message, an hourglass sign appears and Thunderbird hangs for about 30 seconds, during which I can't do anything.

Neither of these had been an issue before the upgrade. I keep checking for new updates in the hope that these will be fixed, but so far the problems have persisted. I am using POP and have the most up to date version of Thunderbird. Tried to run it in Troubleshoot mode - the problems are still there. Please help resolve this.

For a while now every so often when watching youtube (mostly) firefox causes my PC to crash. Normally with video and audio dying and repeating the last second of sound over and over robotically until the PC restarts. Sometimes I can still hear audio playing fine but video has frozen and I can still click to pause and unpause a video until it eventually locks up 5-10 seconds later. Sometimes it is completely locked up straight away. Some other occasions I can move the mouse for a bit but the screen is frozen and my mouse drags along dead pixels. It appears to be something to do with the graphics card (nvidia Geforce RTX 4060) but it is only ever activated by watching video, it never happens when playing games with firefox open. It has happened in some instances outside of video or youtube but was just after a video or with one playing on the side. It is 95% due to watching youtube and if not, firefox is always open when it happens.

Firefox is up to date as well as nvidia drivers. I even tried re-installing drivers fresh by removing old ones and re-adding and nothing. It will be an issue that will go away for a week or two or more, and not happen for a long time, and then out of nowhere starts happening again. Sometimes immediately after restarting and re-watching the same video again within seconds. Multiple times in one hour in some cases. Then other times it doesn't happen for weeks, almost as if whenever I update drivers or firefox, thats when it happens more, then as time goes on it goes away.

Any help would be great.

Thanks.

Due to the technical issues the server is unable to connect. Sorry for the inconvenience happened right now and we will recover this issue very shortly. Our technical team is working on it, kindly give us some time and it will be rectified very soon. And thank for your patience.

Another lost folder story. I have computer backups going back for 6 months so I can reinstall my lost profile which has the lost folder. My question is how do I extract that folder from my profile from the back up so that when I reinstall my current profile I can add (or whatever) the lost folder?

My `dmesg` is flooded with entries that are the following:

184252.870968] audit: type=1400 audit(1727667776.986:1099): apparmor="DENIED" operation="symlink" class="file" profile="snap.firefox.firefox" name="/dev/char/195:254" pid=346183 comm="CanvasRenderer" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000 [185202.435844] audit: type=1400 audit(1727668726.504:1100): apparmor="DENIED" operation="symlink" class="file" profile="snap.firefox.firefox" name="/dev/char/195:255" pid=348784 comm="glxtest" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000

There was a previous (years old) thread with similar complaints, but a different AppArmor log. The resolution seems to be to sidestep snap, but my impression is that Canonical has made that harder and harder.

All my Tabs are crashing. It began a few days ago. A pop up with the option to refresh my tab or all my Tabs pops up, but neither of them help. The browser is not usable. Please help.

Hi to all

• • My Mac: MacPro Catalina X.15.7 / MacBook Pro 2011**

I'm looking for answers. For several weeks now, Firefox has been unable to start, and other programs are hindered upon launch.

After shutting down, I have to start Firefox 130.x 2-3 times. The icon in the Dock doesn't respond, followed by a crash report.

PDF Expert 2 also won't start unless Firefox has been started at least 2-3 times.

After starting Firefox 2-3 times, it finally launches, as does PDF Expert 2. However, this can suddenly change again.

As long as Firefox is trying to start, many NON-Mac programs, but also WINDOWS programs like Word & Co., are unable to start.

And here's what I've tried:

- Completely deleted all affected programs - Reinstalled Firefox - Deleted Word and Co. (!) (still not installed) - Reinstalled PDF Expert 2 - Reset PRAM, started Firefox without add-ons, booted Mac in safe mode... everything the internet suggests - The Activity Monitor shows no irregularities (how can I explore?)

WHY is Firefox disrupting the entire Mac? What resources does the program use that causes other programs to be disrupted?

What is affected that prevents multiple programs from starting? WHERE can I at least read about this (logs)?

I have the same configurations on other Macs, and everything has been working fine for years, so it must be something with the MacBook Pro's system.

Reinstall the entire system? I doubt it will fix the problems since everything runs fine without Firefox.

Can anyone give me some clues?

Thanks a lot.... I will give you more information, if any questions (if at all)

the past 4 producers have told me they cant hear me on google meet when i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch and it got fixed. now the issue is back again and its been like for probably 4 weeks now.

zero issues on google meet when i try it on google chrome. Zero issues with zoom. its only when I'm on firefox's google videochat that people cant hear my microphone. feels like a repeat issue of what happened months ago when the issue wasnt with me. it was firefox. I've written to google, I've written to firefox. They've had me try a bunch of stuff and nothing is working. Can anyone help me???? Issue persisted before I went to macOS sequoia 15.0 and still persists with latest os. Firefox 130.0.1 (64-bit). I've bee trying to find a solution for this for weeks now:

-i've gone to "allow applications to access the microphone" that looks fine -i've done a new profile, didnt work -i've cleared the cache, didnt work -i've turned off ad blocker for that page, didnt work. -i disabled extensions on firefox, that didnt work.

please help!!!!!!!

Firefox is slow switching between youtube tabs and loading them oftentimes. Not using vpn. Use DOH tried different DNS. I tried to clean all data, no addons, even reinstall firefox. Only 80% ram is used from 16GB. I have 3200mhz ram and i5 9600 KF and samsung 860 there should be no problem. I used to have 3000 tabs even open in 2016 in chrome running off page file and there was never performance problems lol! Firefox sucks on youtube even it might be not its fault. I tried performance settings auto/vs no hw accelration too. I am WIndows 11 desktop 23H2...

Any idea why this crap is so slow. I tried disable tracking that helped bit with slow UI but not with tabs and performance issues!

Hi,

For the past couple of months, FF has been running insanely slow. It takes several minutes for webpages to load. My full-fibre broadband is up to speed, I've cleared the cache numerous times, I've disabled most of my extensions, I'm running the latest version, and I only have 5-6 tabs open max.

When things are really slow, the task manager shows that FF is using huge amounts of memory, with more FF processes showing that I have tabs open.

According to a thread last year, Malwarebytes Browserguard was slowing FF down. Is this still the case? If so, what non-slowing alternative do you recommend? I don't want to turn it off until I have another one installed.

Thanks!

Firefox is displaying menus IN CONTENT (not the Firefox hamburger) as hamburgers when they are supposed to be full text menus. Microsoft Edge and Google Chrome display these menus IN THE CONTENT correctly. Firefox is turning them into burgers.

This is happening with a website I own. It started when I changed ONE side menu on ONE web page to a hamberger. Firefox then began displaying ALL menus on ALL pages as drop-down burgers. The other two browsers did not engage in this stupidity.

These three images are the same page at the same time.

Hello Experts,

I am a long-time user and fan of Thunderbird (various platforms).

I am currently using Thunderbird v 128.2.3esr (64-bit) on a 2018 Mac Mini (specs below). I do not use the Calendar or Chat features of TB. TB is configured to use the "macOS Address Book" (i.e. Mac's "Contacts") - and this is a critical feature for me.

I recently upgraded from MacOS v12.7.6 (Monterey) to MacOS v14.7 (Sonoma).

Now there is a significant delay of at least 10 seconds (sometimes accompanied with the dreaded spinning beach ball) upon starting TB. The sequence is like this:

1) Start TB 2) Primary Password Required dialogue box appears instantly 3) After entering the password and hitting return to sign in TB "Home" window appears but is blank 4) After a 10 second delay (sometimes with the beach ball appearing) the TB window completely opens, populated in the normal manner. 5) TB then seems to operate normally.

I have read article "https://support.mozilla.org/bm/questions/1421395". I can confirm that if I "disable Thunderbird's access to Mac Contacts in Mac Settings" then there is no delay noted in step 4 above. So it seems the delay does result from having TB access the macOS Address Book.

BUT it is a critically important feature for TB to utilize the macOS Address Book (Contacts).

I sync Mac Contacts across devices via iCloud, so TB will have access to the current collection of addresses, and I need only use one application to maintain my contacts.

I can live with the startup delay, disappointing though it is, because I find TB to be the best email application.

I do not know if the same issue occurs with the recently released macOS 15.x (Sequoia) - and I'm not ready or willing to upgrade to that version for a multitude of reasons.

It would be nice if the wonderful developers would investigate and resolve this delay issue.

Comments, tricks, and pointers most welcome.

Thanks.

PS: Does anyone know if this issue persists with macOS 15.x (Sequoia)?

Mac Mini specs: 3.2 GHz 6-Core Intel Core i7 Intel UHD Graphics 630 1536 MB 32 GB 2667 MHz DDR4

Gmail is making everyone change from Password Authentication to OAuth2 Authentication. It worked on one of my Window 10 laptops, but not the other. I have matched every single setting that I can find, but the new computer will not connect to Gmail - I get a 400 error.

I noticed that even though I selected SSL/TLS under "Servers and Settings", in the "Outgoing Server SMTP" menu, it lists STARTTLS for the Connection Security - using port 587, on the computer with the error. On the computer that works both places list SSL/TLS - using port 465.

Is that the problem? If so how do I fix it?

If not, what can I do? I have uninstalled and reinstalled Thunderbird on the second computer three times now.

I also spent hours with the Google Workspace AI - checking every possibility that was mentioned and nothing helped.

Please help me. Thank you!